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If you're experiencing an issue or need assistance with one of our products or services, our helpdesk is here to help!

We're committed to providing excellent customer service and support, and we're always happy to assist you in any way we can.

You can reach us through any of the following methods:


Send us an email at mailto:gs1sa@gs1.org.sa and we'll get back to you as soon as possible.


(+966112182425) - (+966112182374) - (+966112182421) - (+966112182357)

(+966112182434) - (+966112182423) - (+966112182426) - (+966112182434) 

Live Chat:

We offer a live chat support service for immediate assistance. Just click on the live chat icon on the bottom right of your screen to connect with one of our support agents.

Members Portal Support Ticket

Alternatively, you can submit a support ticket clicking Help Desk on your Members Portal concerning your detailed description of the issue you're experiencing, and we'll get back to you as soon as possible. 

We're committed to resolving your issue as quickly and efficiently as possible, and we appreciate your patience and cooperation.

Thank you!